No one doubts that the hospitality, meetings & events industries faced meltdowns during the height of the COVID Pandemic, but what have business owners done to overcome the negative challenges and redirect their business to effect more positive outcomes? For many, that begins with Managing Client Expectations, the topic of the October 20th CommuniTEA hosted by Meeting Professionals International’s (MPI) Small Business Owners (SBO).
Your next great partnership may be someone you meet at a chapter meeting, on the other end of a cold call, or it could be from joining in on a Meeting Professionals International (MPI) Small Business Owners (SBO) casual chat called CommuniTEA. The one-hour Zoom call focuses on a core topic of concern to SBO members.
Meetings Mayhem
Meetings Mayhem is what happens when you tumble dry the principles of Murphy’s Law with surprising mishaps experienced by hospitality, meetings and events, and entertainment industry experts, and then have a professional meeting planner collect and fold them into a passion project ready-made as a “how to respond to nightmare scenarios and come out a winner” book. I vacillated between laughing out loud and gratefully moaning, “Thank goodness it wasn’t me in that situation!”
You don’t have to be in the aforementioned industries to appreciate that “no matter how well you plan, there is always something beyond your control that can drastically upend at the last minute.” What author and professional meeting planner Terry Matthews-Lombardo, CMP demonstrates is that no matter how dire the situation might seem, the anecdotes contained within the pages of this easy-to-read 182 pages are an amusing guide for what-to-do-if…