MPI SBO: Managing Client Expectations Forges New Successes

No one doubts that the hospitality, meetings & events industries faced meltdowns during the height of the COVID Pandemic, but what have business owners done to overcome the negative challenges and redirect their business to effect more positive outcomes? For many, that begins with Managing Client Expectations, the topic of the October 20th  CommuniTEA hosted by Meeting Professionals International’s (MPI) Small Business Owners (SBO).

MPI SBO: New business opportunities brewed over a cup of TEA!

Your next great partnership may be someone you meet at a chapter meeting, on the other end of a cold call, or it could be from joining in on a Meeting Professionals International (MPI) Small Business Owners (SBO) casual chat called CommuniTEA. The one-hour Zoom call focuses on a core topic of concern to SBO members.

HOTEL HAPPENINGS & PROGRAM PROMOTIONS – JUNE 2022

TradeWinds has also added the new Zing Ray Zip to its St. Petersburg, FL resorts.

NEWLY OPENED, RENOVATED, AND COMING SOON

You might say that TradeWinds Island Resorts is zipping along. After all, the St. Petersburg, FL resorts, which includes the Island Grand and RumFish Beach Resort, have added 141 guestrooms, new zip line on the beach, and a new Mexican restaurant concept at the Island Grand. The 141 rooms were part of the property formerly known as the Alden Suites, which was acquired by TradeWinds last March and incorporated into the RumFish Beach Resort. The expansion brings the

HOTEL HAPPENINGS & PROGRAM PROMOTIONS – FEBRUARY 2022

Pool area at Caerula Mar Resort in Andros, The Bahamas.

HOT DEALS!

Homesick-branded candles and The Bahamas have teamed up with luxury resort, Caerula Mar Club in Andros, for a four-day, three-night escape package. Enter to win. One lucky winner (and guest) will be randomly drawn on February 28. The package is worth over $2,000.

EVENT INSIDER: MEETINGS MAYHEM – a startling reality check behind live events

Meetings Mayhem

Meetings Mayhem is what happens when you tumble dry the principles of Murphy’s Law with surprising mishaps experienced by hospitality, meetings and events, and entertainment industry experts, and then have a professional meeting planner collect and fold them into a passion project ready-made as a “how to respond to nightmare scenarios and come out a winner” book. I vacillated between laughing out loud and gratefully moaning, “Thank goodness it wasn’t me in that situation!”

You don’t have to be in the aforementioned industries to appreciate that “no matter how well you plan, there is always something beyond your control that can drastically upend at the last minute.” What author and professional meeting planner Terry Matthews-Lombardo, CMP demonstrates is that no matter how dire the situation might seem, the anecdotes contained within the pages of this easy-to-read 182 pages are an amusing guide for what-to-do-if…