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MISINFORMED BY THE VANCOUVER VISITORS CENTRE & CANADIAN GUIDEBOOKS NEARLY RUINED OUR LONG-AWAITED VACATION– AND HOW WHAT THEY DON’T TELL YOU CAN BE AS DAMAGING

 
Visiting Vancouver and Banff in British Columbia has been on my husband’s wish list for as long as I’ve known him.

Russ in Butchart's Sunken Gardens. photo by Karen Kuzsel

Russ in Butchart’s Sunken Gardens. photo by Karen Kuzsel


His original thought was to journey through the Rocky Mountains of Canada by train, whistle-stopping through some of the most touted scenic landscapes of North America.
This summer it would finally be possible. Russ had meticulously researched for months, reading through consumer reviews and studying guidebooks. Although many train options exist, about three months before our scheduled departure, he switched gears. Our decision to rent a car, follow a similar route, and stop/eat/rest when we pleased for a fraction of the cost overrode the plan to ride the rails. Russ instead researched hotels, locations, car rentals, routes and must-see attractions.
Most of our trip exceeded our expectations and I will tell you about those glorious occasions soon in another post. This story is about one of the worst vacation experiences either of us has ever had, the misinformation we were told, how it was preventable, and how it may save you headaches in your own travels.
Our day of disaster began with the decision to visit Butchart Gardens, an idyllic setting near Victoria on Vancouver Island. Russ had read Read more

HOTEL HAPPENINGS & PROGRAM PROMOTIONS – JUNE, 2014

The 12 private villas of deLMango Villa Estate,  Jalan Raya Seminyak, Seminyak, Indonesia

The 12 private villas of deLMango Villa Estate,
Jalan Raya Seminyak, Seminyak, Indonesia

Planners, grab whatever you use for note taking. Not sure which is hotter right now: global climate changes or the hotel and destination deals being offered. Here’s a sample of what’s happening.

SIZZLING SUMMERTIME HOTEL HOT DEALS

Norman’s at the Ritz-Carlton Orlando, Grande Lakes sweetens their deal with a gift card. Book a $5,000 meeting by August 31 and get a $150 gift card, but go for the gusto with a $10,000 party and get double dollars on that gift card. Laura Fletcher has all the details. Laura@Normans.com; (407) 393-4343.

Book any of the four Gaylord Palms hotels by July 21, stay by September 30th, and you will receive savings of 15% off plus a $25 Hotel Credit. Now here’s the part where I sound like one of those late night informercial promos: Wait! There’s More! Yes, there is more. Kids eat FREE all summer long. Anyone who knows Gaylord Palms properties knows there are many, many dining and entertainment options. (800) 228-9290. Ask for promotional code F8L or book online.

If summer is your time to plan for your fall meetings, check out the incentives Pine Mountain, GA is offering at Callaway Gardens®. Book your 25+ group stay from a August 1 through February 1 of 2015 fulfillment and here what your All Fall Complete Meeting Package will include in addition to unlimited admission Read more

HOTEL HAPPENINGS & PROGRAM PROMOTIONS – MAY, 2014

 

 

Design Hotels is offering summer incentives at Alila Villas Uluwatu in Bukit Peninsula, Indonesia

Design Hotels is offering summer incentives at Alila Villas Uluwatu in Bukit Peninsula, Indonesia

Hot Deals

It’s not often your group can stay in a castle to meet, eat, and play, but if you book Peckforton Castle for your June, August and September events, you can even receive a discounted delegate and residential package. Built in 1840, the medieval castle in the heart of Cheshire, UK, has meeting space for 180 and 48 overnight accommodations that blend contemporary amenities with historic architecture and decor. Call 01829 260 930 and quote ‘Peck News’; www.peckfortoncastle.co.uk/the-castle

Design Hotels collection is so hungry for your business that they’re offering two additional nights free for a five-day booking this summer. But even if you don’t need a 5-day booking at any of the 36 participating hotels, Read more

APRONS COOKING SCHOOL IS FUELING MY PASSION

Taking a break from a Cooking class at an Orlando Marriott World Center. They presented me with the apron embroidered with my name.

Taking a break from a Cooking class at an Orlando Marriott World Center. They presented me with the apron embroidered with my name.


Some people eat to live.
I live to eat.
Cooking and baking are two of my passions. Thank goodness a third one is exercising (as long as music and dance are involved) or I’d weigh hundreds of pounds. My tongue waters as the smell of onions and garlic sizzling in a hot oiled pan assail my nose like the sweetest of perfumes. Fresh baked cookies, pizza, or a marinated pork roast simmering in caraway-infused sauerkraut… any and all of those aromas and my taste buds perk up like a child’s ears attuned to adults trying to whisper forbidden conversation.
I grew up in an Eastern European Jewish home and learned to cook and bake dishes from those ethnic cultures at the hands of my more than capable grandmothers, aunts and my Mom. A pinch of this. A dash of that. Smell. Toss. Stir. Experiment.
Our military service family moved frequently from state-to-state, country-to-country. Each time my Mom learned to cook like the natives. The education of my palate began early and by the Read more

HOTEL HAPPENINGS & PROGRAM PROMOTIONS –APRIL, 2014

CSR—doing what comes naturally for Resorts with a heart

Meritage Vineyard Deck at Meritage Resort & Spa in Napa

Meritage Vineyard Deck at Meritage Resort & Spa in Napa Valley

Giving back to the Napa Valley community has become part of The Meritage Resort & Spa’s DNA. Their latest project is such an obvious “do” that it is a wonder more properties haven’t joined in as well. Instead of dumping the doors, desks, chairs, lamps, flat screen TVs, bedframes and sofas from the recent renovation of 157 of the 322 guestrooms located within the four-diamond Napa Valley luxury resort complex, The Meritage has donated them to Solano-Napa Habitat for Humanity and the St. John’s thrift store. The renovations and expansion began 18 months ago and were completed in March. www.TheMeritageResort.com

Scrub Island Resort, Spa & Marina and Pack for a Purpose have come up with a plan that will only cost travelers up to five pounds of space in their luggage but will provide so much more for the BVI (British Virgin Islands) Autism Centre, where the resort is also based. Scrub Island is the newest luxury private-island resort in the British Virgin Islands. Pack for a Purpose’s mission is to positively impact communities around the world by helping travelers make meaningful contributions to destinations they visit. The CSR project works like this: travelers are encouraged to save at least five pounds of their available luggage allowance for supplies requested by the Autism Centre, such as books, toys, art supplies, and other items.  Once guest unpack, the supplies are taken directly to the BVI Autism Centre. A full list of requested supplies can be found at http://www.packforapurpose.org/destinations/caribbean/british-virgin-islands/scrub-island-resort-spa-marina. “Many of our guests are very involved in philanthropies and charities at home, and this new program offers an easy and enormously rewarding way for them to extend Read more

AM I SEEING DOUBLE OR DO ORLANDO VENUES NOW COME IN PAIRS?

Mount Rushmore handcrafted in solid milk chocolate at the World of Chocolate Museum & Cafe'. photo by Karen Kuzsel.

Mount Rushmore handcrafted in solid milk chocolate at the World of Chocolate Museum & Cafe’. photo by Karen Kuzsel.


Russell Crowe’s movie, “Noah” has me seeing things in pairs.
I first noticed that the small strip mall near my house contains three sets of restaurants: Chinese, barbeque, and Italian. I thought it odd that a second restaurant would come into the same plaza with a similar menu, but then noticed venues recreating in the same manner.
As an active member of both the Orlando area chapters of MPI (Meeting Professionals International) and ISES (International Special Events Society), I attend meetings at many newly-opened venues that cater to corporate and leisure groups. The latest pairs are upscale bowling alleys, museums about chocolate, and the unfolding of Diagon Alley, the famed street favored by wizards, witches and now muggles.
I was frankly curious how an upscale bowling alley would differ from the ones I used to frequent. And what exactly does one do at a museum about chocolate other than dream of mouth-melting morsels sans calories? Will the expansion of the Wizarding World of Harry Potter-Diagon Alley be as skillfully-replicated as its Hogsmeade counterpart at Universal Orlando Resorts’ Islands of Adventure?
So here’s what I’ve discovered.
Both Chocolate Kingdom and The World of Chocolate Museum & Café are surrounded by the trappings of Orlando’s famed tourism districts. Both museums offer amusing and educational guided tours of how chocolate went from being a drink only the wealthy could afford to the favorite reason to crash a diet, including the ever-popular “It’s dark chocolate so its oxidants are healthy for you” excuse. Both museums offer limited chocolate samples along the roughly 45-minute interactive tour, have event space, and each has a convenient gift store. That’s where the similarities end. Here’s what makes each of them stand out. Read more

HOTEL HAPPENINGS & PROGRAM PROMOTIONS – MARCH, 2014

Salmon with merlot omniSpring is within striking distance, contrary to vicious storms still harassing the U.S and abroad. Here in Florida, where I am based, blue skies, light breezes and temperate weather in the 80s draw crowds to art shows, the beach, sports fields, and barbeques. Just like the colourful flowers and vegetables bursting from awakened shoots, people are eager to break from indoor venues and unwelcome routines to greet Spring with renewed vigor. Corporate clients and leisure travellers are ready to be enticed by exciting offers, and boy, are destinations, resorts and venues ready to deliver. Here’s just a sampling of what’s coming.
Omni Hotels Wine & Resorts Wine about their new partnership and property
Omni Hotels & Resorts just gave me another reason not to care if it’s 5 pm somewhere in the world as an excuse for imbibing in a hearty glass of fruit of the grapevine.
Their culinary series, “Flavors of the World” turns its Spring spotlight on the wines of Washington State, thanks to a new partnership with the Washington State Wine Commission. The promotion, running through May 31, pairs 10 Washington State wines (in 6 and 9-oz pours) with specialties of the state, such as artisan Washington Cheeses served with fig jam, honey and olives, Dungeness crab fritters, Dungeness crab and snap pea soup, apple and fennel salad, roasted salmon served with wild Mushrooms, and apple crisp with vanilla ice cream. Omni food and beverage professionals sacrificed their time and taste buds in February to crisscross Read more

ROMANCE THE EVENING WITH DIVINE CUISINE & SOPHISTICATED ATMOSPHERE AT THE VENETIAN ROOM

The Venetian Room's version of Caprese Salad. all photos by Karen Kuzsel

The Venetian Room’s version of Caprese Salad. all photos by Karen Kuzsel


Romance  in The Venetian Room whispers like butterfly wings across the white linen tables, ornately carved dark woods, dim lighting and the hushed tones of the tuxedoed wait staff. Yes, we could have been part of the post-convention corporate crowd meeting at the Caribe Royale Hotel (Orlando, FL) where The Venetian Room is secluded behind heavy wooden doors and a whimsical entry, but instead we were one of the many couples cuddled in plush booth seats, curtained from the other tables by etched glass and wood walls. We were there to recapture the romantic aura emitted by both the elegantly sophisticated décor and the artistically divine creations of Chef Khalid Benghallem that we had first experienced last September for our anniversary.
Our first visit to the Four Diamond restaurant– routinely voted the most romantic restaurant in Orlando in various foodie surveys and publications, was during the Visit Orlando-sponsored Magical Dining Month when the prix fixee’ 3-course meal was $35. We’ve tried to return many times, but each time they were already booked up, so we were thrilled to get this reservation. Imagine how significant my husband Russ and I felt when two head waiters who had served us six months prior greeted us warmly and remembered roughly where we had sat and when we had been there. It doesn’t matter if their “remembering” had anything to do with our being in their customer system now; we felt “special.” Our main server for the evening was Matsi, a well-spoken knowledgeable server who proffered wise meal suggestions.
Once again, the ambiance created the mood that we were in for a sensory treat. The meal began with an amuse bouche of a delicate pesto cream gently tucked into a tartlet and kissed by a balsamic reduction. Five Read more

HOTEL HAPPENINGS & PROGRAM PROMOTIONS – LATE FEBRUARY, 2014

From feathers to full period handcrafted clothing, these are Just some of Natasha, The Psychic Lady's finds at the Bay Area Renaissance Festival in Tampa.

From feathers to full period handcrafted clothing, these are Just some of Natasha, The Psychic Lady’s finds at the Bay Area Renaissance Festival in Tampa.


When I was very young, taking a vacation nearly always involved a road trip. With my Dad in the Air Force and subject to frequent transfers, we found ourselves packed tightly into our car of the moment, traversing the country from one base to another. It wasn’t much different when we took a vacation. In the years before my brother arrived on the scene, my sister and I would either share the back seat with piles of boxes and luggage that rose like a wobbly tower from the floorboard, or we’d find ourselves nestled snugly in the back of the station wagon, sitting on blankets and playing board games to pass the time… at least when I wasn’t suffering from motion sickness and forced to just meditate to sleep. (And yes, I know kids sitting sans seat belts are no longer a viable option.) Vacations weren’t luxury resort destinations. They were sightseeing glimpses of the state or country we were in or near at that time. Each journey created indelible images of ethnic cuisine (which my Mom would later strive to duplicate), unusual architecture, or the cultural stamp of the local populace.
Even now, when I travel for work or pleasure, those memorable Read more

HOTEL HAPPENINGS & PROGRAM PROMOTIONS – LATE JANUARY, 2014

Rose petals and hearts heat up Valentine's Day romance at Capella Pedregal in Los Cabos, Mexico.

Rose petals and hearts heat up Valentine’s Day romance at Capella Pedregal in Los Cabos, Mexico.

Is it just me, or is the year already resembling a white water rafting trip, where one hurdles along a swiftly-moving river, past dangerous obstacles, barely allowing enough time to catch your breath? Albeit the weather which has played havoc upon lives across America, I am seeing strong signs that business is rebounding across the globe. Hotels are putting more heads in beds; airport traffic is heavier; and business meetings are rediscovering that face-to-face conferences initiate more business creativity and closed-sales than do virtual conferencing. On a personal note, as an entertainer (when not working as a journalist), I am elated that companies are signing off on contracts for parties and trade shows months ahead instead of waiting until the last moment for fear their attendees may opt not to attend.

As January slips into February, I wish you warmer weather (if you’ve been plagued by the polar vortex), more business, and the time to embrace love (not just work) in your life. For those of us in the hospitality, travel, lodging, meetings & events industries, the approach of Valentine’s Day heralds romantic promotions and the crunch of conference bookings. Here are some grand deals for which you may want to consider.

PUT YOUR HEART INTO THESE PROMOTIONS

Cold weather dashing your warm thoughts of love? You may want to catch a flight to Los Cabos, Mexico, on the southernmost tip of the Baja Peninsula, where love will indeed be in the air and in the romantic possibilities. The 96-room Capella Pedregal’s “Month of Romance” offers an arrange of activities created especially for lovebirds in mind, such as Movies Under the Stars and Romantic Culinary Delights, which includes a romantically themed five-course dinner. There’s also A Chocolate Love Affair for couples who want to mix up a scrumptious chocolate fondue, or Romancing the Moon, a romantic spa experience based around the cycles of the moon.

Escape to Las Ventanas al Paraiso, a Rosewood Resort whose Valentine’s Weekend includes everything from the special Hearts and Hands couples massage on the suite’s terrace to private rooftop dining under Los Cabos’ star-filled skies. A weekend isn’t long enough to express your sentiments? Maybe the four-night Passion in Paradise Package is a better fit. There is an option for a 5th night at 50% off. Hurry though. Travel must be booked between February 12th and 18th. The package includes breakfast in bed daily, delivered by your personal butler, as well as Moet rose champagne and strawberries.

If your budget doesn’t quite stretch as far as you’d like, the Hyatt Ziva Los Cabos has a (minimum) three-night option from Feb. 9-21,that won’t break the bank. It includes 15% off a private champagne beach dinner, a bottle of premium wine and cheese platter, an upgrade to a Ziva Ocean View Junior Suite (subject to availability) and free access Read more